Telecommunications Policy

Rolanda's Tax & Professional Services is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

  

Website: www.mytaxlady.net

Phone Number: 832-431-4844

  

By opting in to receive SMS messages from Rolanda's Tax & Professional Services, you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly. 

  

1. SMS Consent Communication 

When you opt-in to receive SMS communications from Rolanda's Tax & Professional Services, we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure. 

  

2. Types of SMS Communications 

If you have opted in to receive SMS messages from Rolanda's Tax & Professional Services, you may receive messages regarding the following: 

-Customer support  

-Follow-up on Inquiries 

-Billing Questions 

-Promotions 

  

3. Message Frequency 

The frequency of SMS messages may vary based on the type of communication you are receiving. For example, you may receive up to 3 SMS messages per week regarding customer support, billing inquiries, or other related communications. 

  

4. Potential Fees for SMS Messaging 

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally. 

  

5. Opt-In Method 

You may opt in to receive SMS messages from Rolanda's Tax & Professional Services in the following ways: 

- Verbally, during a conversation with a representative 

- By initiating an SMS message to 832-431-4844

- Completing the contact us form on the web page. 

- Written, during a visit onsite. 

  

6. Opt-Out Method 

You have the right to opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive from Rolanda's Tax & Professional Services. Alternatively, you can contact us directly at 832-431-4844 or [email protected] to request removal from our messaging list. 

  

7. Help and Support 

If you are experiencing any issues or need assistance, you can reply with the keyword "HELP" to any SMS message you receive. Alternatively, you can contact us directly at 832-431-4844[email protected], or visit our website at www.mytaxlady.net for more information. 

2600 S Loop W #340, Houston TX 77054

(832) 431-4844